Terms of Service
Last updated: July 17, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Bullseye Outdoor Services LLC, doing business as “Evoxed” (“we,” “us,” or “our”). They govern your access to and use of Evoxed’s CRM platform and related AI-powered chat, SMS, and voice receptionist features (collectively, the “Services”). By creating an account, accepting an invitation, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. The Services
Evoxed provides a customer relationship management platform for local businesses (“Clients”), including an AI-powered agent that answers, qualifies, and follows up with leads across web chat, SMS, WhatsApp, and voice, on the Client’s behalf. The Services also include contact management, pipeline tracking, calendar and booking pages, forms, quotes and invoices, reporting, a website builder, and related tools described on our site and within the product.
Access to the Services is by invitation only. There is no public self-service signup; accounts are created for you or by you after being invited by an agency operator or Evoxed.
2. Eligibility
You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this requirement and that you have the authority to bind the business or organization on whose behalf you are acting, if applicable.
3. Fees, Payment & Billing
Paid plans are billed on a recurring basis at the price presented to you at signup or upon assignment of a plan. We accept payment via Visa, Mastercard, American Express, and Discover through Stripe, and via PayPal through PayPal.me links included on invoices.
We do not currently offer a formal, automated free trial. Any complimentary or “comped” access is granted at our discretion and may be modified or ended at any time.
Refunds. Fees are non-refundable except where required by law. You may cancel your subscription at any time to stop future billing; cancellation does not entitle you to a refund of amounts already charged. If you believe you were billed in error, contact us and we will review the charge.
We may change our fees prospectively. If we do, we will provide notice before the change takes effect on your next billing cycle.
4. Your Content
The Services let you and your team create, upload, or import content — including contact notes, quotes and invoices, form fields and submissions, a PWA icon image, images used in the Social Planner, and CSV imports (“User Content”). You retain ownership of your User Content. You grant us a limited license to host, store, process, and display User Content solely to provide and operate the Services on your behalf.
You are responsible for the accuracy and legality of your User Content and for having the necessary rights to upload and use it. We may remove User Content that violates these Terms or applicable law.
5. Acceptable Use
You may use the Services to run your business, including advertising and selling your own goods and services to your leads and customers — that is the intended use of the platform. You may not:
- Sell, transfer, sublicense, or share access to your account or any Client sub-account with anyone not authorized by us.
- Use the Services to send unlawful, fraudulent, deceptive, or harassing communications.
- Attempt to interfere with, disrupt, or gain unauthorized access to the Services or other users’ data.
- Use the Services in a manner that violates any applicable law, including communications and data-protection laws described in Section 6.
6. Client Responsibility for Communications Compliance
The Services allow you to send SMS, WhatsApp, email, and voice communications to your own leads and customers. You, not Evoxed, are responsible for obtaining any consent required and otherwise complying with applicable communications laws — including the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and equivalent state or international laws — for every message and call you send or place through the Services, whether sent manually or by the AI agent on your behalf. We provide tools (such as opt-out handling) to help, but compliance with the law for your specific use of those tools is your responsibility.
7. AI-Generated Content Disclaimer
The Services include AI agents that generate responses to your leads and customers automatically, across chat, SMS, WhatsApp, and voice. AI-generated content may be inaccurate, incomplete, or inappropriate in some circumstances. You are responsible for reviewing your agent’s configuration, monitoring its conversations, and correcting or disabling it if it is not performing as you expect. We are not liable for any decision made, or action taken, in reliance on an AI-generated response.
8. Restricted Use — No Healthcare or Protected Health Information
The Services are not designed or intended for use in connection with protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA), and we do not enter into Business Associate Agreements. You may not use the Services to collect, transmit, or store PHI, or otherwise use the Services in a manner that would require HIPAA compliance on our part.
9. Reviews
The Services include a WhatsApp message template that prompts your customers to leave a review on a third-party platform (for example, Google or Yelp). The Services do not host or publish reviews themselves. Any review left in response to such a prompt is governed by the terms of the third-party platform where it is posted, not these Terms.
10. Third-Party Links & Service Dependencies
The Services link to or integrate with third-party services, including Stripe and PayPal for payments, and a Google Analytics opt-out link referenced in our Privacy Policy. The Services also depend on third-party infrastructure providers — including Stripe, Twilio, Vapi, Anthropic, Firebase, and Resend — to operate. We are not responsible for the availability, accuracy, or practices of any third-party service, and we are not liable for any outage, error, or change made by a third-party provider that affects the Services.
11. Intellectual Property
We and our licensors own all right, title, and interest in the Services, including the software, design, and branding, excluding your User Content. We grant you a limited, non-exclusive, non-transferable right to access and use the Services during your subscription, solely for your internal business purposes.
12. Term, Suspension & Termination
These Terms apply for as long as you use the Services. We may suspend or terminate your access if you breach these Terms, fail to pay applicable fees, or if we reasonably believe your use poses a risk to us, other users, or third parties. You may stop using the Services and cancel your subscription at any time as described in Section 3. Sections that by their nature should survive termination (including Sections 8, 13, 14, 15, 16, and 17) will survive.
13. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any specific business result (such as lead conversion) will occur from using them.
14. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services. Our total aggregate liability for any claim arising out of or relating to these Terms or the Services will not exceed the amount you paid us in the three (3) months preceding the event giving rise to the claim.
15. Indemnification
You agree to indemnify and hold us harmless from any claim, loss, or damage, including reasonable attorneys’ fees, arising out of your use of the Services, your User Content, or your violation of these Terms or applicable law, including your compliance obligations under Section 6.
16. Dispute Resolution; Arbitration Agreement
Informal resolution first. Before filing a claim against the other, you and Evoxed agree to try to resolve the dispute informally by contacting the other party and negotiating in good faith for at least thirty (30) days.
Binding arbitration. If a dispute is not resolved informally within that period, it will be resolved by binding individual arbitration, not in court, except that either party may bring an individual claim in small claims court. There is no right to a jury trial, and no claims may be brought or resolved on a class, collective, or representative basis. If an arbitrator determines that the cost of arbitration would be prohibitively expensive for you compared to litigation, we agree to pay as much of your arbitration filing and hearing fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.
17. Time Limitation on Claims
Any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim arose, or it is permanently barred.
18. Governing Law; Venue
These Terms are governed by the laws of the State of Nevada, United States, without regard to conflict-of-laws principles. Subject to the arbitration agreement in Section 16, the state and federal courts located in Nevada will have exclusive jurisdiction over any dispute not subject to arbitration.
19. Changes to These Terms
We may update these Terms from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this page. If we make material changes, we will notify you by prominently posting a notice or by directly notifying you. Your continued use of the Services after a change takes effect constitutes acceptance of the revised Terms.
20. Contact Us
If you have questions about these Terms, you may email us at hello@evoxed.com, , or by post at:
Bullseye Outdoor Services LLC
2764 N Green Valley Pkwy, 321
Henderson, NV 89014
United States